Imaging Service Solutions Is ISO 9001:2015 Certified
What That Means for the Engineers, Hospitals, and Imaging Centers Who Rely on Us
In an industry where precision is the baseline expectation, ISO 9001:2015 certification is not a marketing badge. It is an external validation that a company operates under a disciplined, auditable, and continuously improving quality management system (QMS).
Imaging Service Solutions has officially received ISO 9001:2015 certification.
This certification confirms that our QMS: processes, documentation, decision-making, and quality controls meet internationally recognized standards. More importantly, it formalizes how we already operate: with accountability, structure, and a deep understanding that every part we ship ultimately impacts patient care.
What ISO 9001:2015 Means in Medical Imaging
ISO 9001:2015 is the global standard for quality management systems. The 2015 revision places heavy emphasis on:
Risk-based thinking
Process consistency
Evidence-based decision making
Preventive action, not just corrective fixes
Continuous improvement across the organization
In medical imaging, these principles are not abstract. They translate directly into:
Reduced downtime caused by part failures
Fewer installation issues in the field
Clear traceability for parts, documentation, and corrective actions
Greater confidence for engineers working in patient-critical environments
Hospitals and imaging centers increasingly expect their service partners to operate within a certified quality framework. ISO 9001:2015 certification confirms that ISS meets that expectation.
Why ISO 9001 Aligns With How ISS Operates
Imaging Service Solutions has always approached quality as a system, not an afterthought. ISO 9001:2015 certification provides the structure and third-party verification to support that mindset at scale.
As part of the certification process, ISS has implemented and validated:
Fully Documented Core Processes
Receiving, testing, stocking, shipping, returns, refurbishment, communication, corrective actions, and nonconformance handling are all formally defined and controlled.
Engineer Feedback Treated as Data
Field feedback is captured, reviewed, and incorporated into the quality management system. Part performance, installation outcomes, and failure patterns are analyzed and acted on systematically.
Proactive Risk Management
Potential failure points across sourcing, incoming inspection, handling, packaging, and documentation are identified and mitigated before they impact customers.
Organization-Wide Training and Accountability
ISO requires consistency, and consistency requires training. Every department and team member understands its role within the quality management system and how it contributes to measurable outcomes.
Ongoing Internal Audits and Management Review
Certification is not a one-time event. ISS conducts internal audits and management reviews to ensure continued compliance and ongoing improvement.
What This Means for ISS Customers
For engineers, hospitals, and imaging centers, ISO 9001:2015 certification means:
Greater reliability and predictability
Faster resolution when issues arise
Documented traceability instead of verbal assurances
A service partner whose quality system has been independently audited
This certification reinforces ISS as a dependable partner in environments where mistakes are costly and downtime is not acceptable.
Looking Forward
ISO 9001:2015 certification reflects how Imaging Service Solutions intends to operate long term:
with discipline, transparency, accountability, and continuous improvement built into every process.
If you already work with ISS, this certification formalizes what you have experienced.
If you are evaluating partners, it provides objective confirmation that quality is not optional here.
Imaging Service Solutions is ISO 9001:2015 certified, and we intend to keep raising the bar.